Can I cancel my order ?

The answer is yes. As long as your order has not been printed the order can be cancelled. Please contact us at artrxinc@gmail.com immediately in the event you need to cancel an order. If your item has been printed there is no way to cancel at that time. 

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Do You take Custom Orders ?

Custom work is available depending on the complexity of the request and if I am accepting  custom/commision work at that time.  An update will be posted on the website when commissions are open.  Please email artrxinc@gmail.com to present request and I will follow up to discuss. 

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Will I Receive Tracking Information for My Purchase?

Tracking Information is  automatically provided on all Print on Demand  products via 3rd party companies , Printful or Finerworks. However,  it is not automatically provided for  items that are shipped out directly by me but it is available upon request. Simply send email to artrxinc@gmail.com  and include the name and order number of your purchase to request .

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What is a " Giclee' " Print?

Giclee' is an art term pronounced ("zhee-klay") used to describe fine art  digital prints. The prints offered on this site are provided through two 3rd party vendor  companies , Printful and Finerworks.  All prints  are  offered on art quality stretched and mounted canvas and  acid-free archival paper. The digital printer uses the highest quality color pigments for true color representation of the original work.

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Do you Provide Local Pickup?

Yes! This can be arranged upon request and if the pickup area is within  the Birmingham, Al city limits. Please email artrxinc@gmail.com

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My Shipping Address was Incorrect, Help!

I can do my best to help you as long as the item has not gone out for shipment. Please email me at artrxinc@gmail.com immediately to notify. There is nothing I can do once an  item has gone out for shipment to a confirmed addressed .

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